You are responsible for performing a wide variety of customer service duties. These may include, but are not limited to client inquiries, program registration, and sale of goods/supplies. You are also responsible for understanding and following all City of Ottawa guidelines, policies and procedures in relation to cash handling and customer service.
EDUCATION AND EXPERIENCE
Note: minimum age of 15 years is required for this Summer Student job.
Student must be returning to school in the fall
High School Student – Grade 10 minimum
No related experience is required – Previous experience operating a cash register is preferred.
CERTIFICATIONS AND LICENCES
Current Standard First Aid, CPR-C and AED certificates
AODA Accessibility/IASR Training
Current National Lifeguard Pool certificate is an asset
Current Lifesaving Swim Instructor certificate is an asset
Current Lifesaving Instructor certificate is an asset
KNOWLEDGE
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Knowledge of computers
- Knowledge of cash registers
- Ability to follow verbal and/or written directions/procedures.
- Conflict resolution and problem solving skills, with the ability to manage simultaneous demands.
- Ability to work in a team setting or independently
- Maintain a fun and safe environment
- Excellent interpersonal communication skills
- Good organization skills
- Sound judgment in difficult situations
- Proper attire and footwear